Privacy Policy

Latest update: March 31, 2024

COLLECTED INFORMATION

Move to Heal receives, collects, and stores any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

COLLECTION PROCESSES

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

COLLECTION PURPOSES

Move to Heal collects such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

HOW DO WE STORE, USE, SHARE & DISCLOSE YOUR PERSONAL INFORMATION

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Our website uses essential cookies to operate effectively and provide you with the best user experience. Essential cookies are necessary for the website to function and cannot be disabled without impacting the performance of the site. We do not currently use any non-essential cookies, such as cookies for marketing or analytics purposes.

THIRD-PARTY SERVICE PROVIDERS

We may share your personal information with third-party service providers who help us operate and improve our Services. These service providers are only authorized to use your personal information for the specific purposes described in this Privacy Policy and are obligated to comply with applicable data protection laws and regulations. We may share some of your personal information, such as your name, billing address, and transaction details, with payment processors like Stripe to process your payments securely.

We encourage you to review the privacy policies of the third-party service providers we use to learn more about their data practices. While we use reputable providers, we are not responsible for the privacy practices of other sites and apps.

Stripe: https://stripe.com/en-nl/privacy

COMMUNICATION

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS, CONTACT & WITHDRAWING CONSENT

If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at contact@movetoheal.nl.